Payment Policy

What payment options are available?

We accept Visa and Mastercard Credit Card payments: If you’re having any issues with the checkout process please email us at cateringsales@mvoservices.com.au so we can help.

If I am getting a payment error when I try to check out what do I do?

If you’re getting an error message when trying to submit your payment, there’s probably a typo in your billing information. Please recheck your billing information including credit card number and CVV

If you see duplicate charges on your credit card account for a single order. What happened?

If you see multiple charges for the same order on your credit card account, check your email to see how many order confirmations you received.

If you only received one confirmation email then only one order went through. The other charge on your account will disappear in 2-3 business days. If however you continue to see these duplicate charges please email us.

If you didn’t receive any email confirmation and no charges appear on your credit card account then what happened?

If you didn't receive any confirmation email and no charge has appeared on your credit card account try placing the order again, double-checking that all billing and shipping information is correct.